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FAQs

The question and answers place

“This is a very relaxing, beautifully designed farm stay. The facilities are perfect, the owners and staff are extremely helpful and informative and we loved every minute.”

Helena E on Tripadvisor, from North York Moors


A list of the most commonly asked and answered…

May we bring our dog/s?

Yes, we welcome one well behaved, house trained dog (or 2 miniatures) over 6 months in age in most of our properties, by prior arrangement.  We ​do not ​accept pets in Talar Aur, The Farmhouse and The Dairy.  In Croft House a dog is allowed ​downstairs only.  We make a small charge of £5 per night per​ dog.

Can we order Home Cooked Meals or Dinner Party Service?

You’re staying in a delightful holiday cottage, there’s space for the to children play (peace of mind for you) but you want to give the cook in the home a break too.

Our lovely neighbour Jen is a fabulous cook.  She has been a professional chef and more recently co-wrote the book Do Preserve.  She will prepare and deliver delicious meals to order using their own home-grown and locally sourced produce wherever possible.  She can take ingredients out and add things in according to your dietary needs. Please ask us for a copy of her latest menu and contact details.  Orders and payments are managed between the holiday maker and Jen direct.

Are you wanting to truly indulge on your stay with us or celebrate a ‘once-in-a-lifetime’ occasion?  We can now offer you the opportunity of booking a private, Pembrokeshire based chef who will come into your holiday cottage to prepare, cook and serve a delicious 3 course meal (or more) for you all, giving you a dinner party experience without the stress.

To browse the menus for your personal chef experience with Dine Indulge please click here.  Please mention CROFT5.  Orders and payments are managed between the holidaymaker and Dine Indulge direct.

What will I find in the kitchen?

Fitted kitchen with oven, hob, microwave, dishwasher, fridge freezer. Kitchen linen and washing up supplies. Complimentary local Mead and Welshcakes, jug of milk and selection of “Fair Trade” tea and coffee.

What additional items can I ask for when booking?

Stair gates are fitted as standard. You can request high chairs, bed guards and travel cots. Two travel cots are available for Croft House. One travel cot can be put in the family bedroom in The Farmhouse; Talar Aur; The Dairy and The Barn. ​And​ one can fit comfortably in the second bedroom in the Cartwheel and Stable. We do not advertise a travel cot for the Hayloft and The Granary as they are limited to fitting it in the double bedroom.

Do you provide towels?

We provide a bath sheet and a hand towel for each adult and a bath towel and hand towel for each child sleeping in a bed. We also provide 3 tea towels in the kitchen. Please bring towels suitable for the swimming pool and the beach. We suggest you bring brightly coloured or patterned towels to avoid confusion with our plain towels.

When are your changeover days?

Friday changeover in peak season in Talar Aur, The Dairy, The Barn and The Granary. Saturday changeover in peak season in The Farmhouse, The Hayloft, The Cartwheel and The Stable. For all of the above please see the availability chart [insert internal link] for start days and minimum length stays off season. Monday changeover in Croft House in peak season. Off season 3 and 4 night breaks may be booked either from Friday – Monday or Monday – Friday in Croft House.

What time can we arrive & leave on changeover days?

Arrival from 3.30pm off season, 4pm in peak season. Departure by 10am off season and by 9.30 am in peak season. ​Do I need to tell you if there are any changes in who’s coming from those originally mentioned in the booking? ​Yes please. As part of our eco policy we make up the number of beds needed, this minimizes unnecessary laundry.

When do you feed the animals with the children?

Every morning at 9.30am throughout the year.

How close can we get to the animals?

We have friendly Jacob sheep and Angora goats that will gently eat from your hand and the rabbits and guinea pigs love to be cuddled.

Do the cottages have access to wireless broadband?

All of the cottages have unlimited broadband use, both wired in and wi­fi, included in the price.

Do I have to clean through when I leave?

We’d prefer it if you could. There is a small charge if you don’t have time. £25 per small cottage, £35 per 3 and 4 bedroom cottage or £60 for Croft House.

What if some friends want to stop over for the night in our cottage?

For fire and safety reasons we must ALWAYS be asked for permission about extras, however last minute.

Where do I go when I arrive?

Come to the marked reception office in the first entrance as you drive in. Our office hours are 9am –

5pm Monday – Friday and 9am – 4pm on Saturday although we are often on the property outside of these hours.  During these hours we will welcome you and take you to your cottage.  If you are going to be late, please let us know in advance.

Can I book the Swimming Course through Croft Farm?

Please make your initial enquiry with us either by email: info@croft­holiday­cottages.co.uk or by phone

01239 615179. Your cottage will be booked through ourselves and lessons through Swimming Without Stress.

What months are the swimming courses available?

Generally throughout the year except school holidays. Please check with either Swimming Without Stress or ourselves for the exact dates.

………..putting the fun back in family holidays

Croft Farm & Celtic Cottages in Pembrokeshire, Wales, offers farm holidays for children in luxury 4 & 5 star, self catering cottages, sleeping from 2 to 12.